Frequently asked questions

What does Sam do?

Sam reads your books, sends you a Monday briefing on what needs your attention and answers your questions about your numbers at any hour.

Which accounting software does Kelugu work with?

Xero and QuickBooks.

Can Sam change anything in my books?

Kelugu only reads your ledger. Your finance team keeps the books as they do today.

How does Sam work with my finance team?

Your finance team keeps the books up to date. Sam works from those books and reports to you, so your team can get on with the work only they can do.

How reliable are the numbers?

Tested code calculates each number from your ledger, and the result is reconciled to the report your finance team would run. Sam shows the working behind any number when you ask.

What happens when recent transactions are still being categorised?

Sam marks the figures they affect as provisional. If an input is missing, Sam tells you which one and leaves the figure out.

What can I ask Sam?

Ask in your own words about your cash, your profit, your customers and your costs. Sam answers from the catalogue, and if you need a figure outside it, it can be added as a new metric.

How often will I hear from Sam?

Every Monday, with one to three items ranked by dollars. A quiet week says so.

Can I choose the name?

Yes. You choose the name when you set up, then you set your limits, such as a cash floor or how late a customer can be.

Is Kelugu built for Singapore?

Yes. It covers your GST position, debtors, cash runway and the grant schemes owners here use.

Can Sam give tax, legal or audit advice?

Sam gives no tax, legal or audit advice.

How is my data protected?

The Security page covers how Kelugu treats your books and your data.